Service Coordinator - Oakville super luxury team

Grand Touring Automobiles is seeking a highly organized and client-focused Service Coordinator to join our Super Luxury Service team in Oakville. This role plays a key part in delivering a seamless, elevated experience to our clients while supporting the day-to-day operations of the Service Department.

Key Responsibilities

• Answer incoming service calls and respond to client inquiries in a professional and timely manner
• Schedule and manage service appointments to optimize shop efficiency and client convenience
• Coordinate mobility services, including loaner vehicles, Uber transportation, and tow arrangements
• Greet and check in clients, ensuring a smooth and welcoming arrival experience
• Support Service Advisors with administrative and operational tasks
• Shuttle and valet customers and/or their vehicles as needed
• Maintain accurate and organized service filing and documentation
• Assist in ensuring the service drive and client areas reflect the high standards of our luxury brand

Qualifications & Experience

• Previous customer service experience (automotive or luxury environment preferred)
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Professional, polished, and client-first approach
• Valid driver’s license with a clean driving record
• Experience with dealership systems (CDK or similar) is an asset

Why Join Grand Touring Automobiles

At Grand Touring Automobiles, we are committed to delivering an exceptional ownership experience. As part of our Super Luxury Division, you will represent some of the most prestigious automotive brands in the world—where every detail matters.